Marriott's Wi-Fi Mix-Up

by Michael J. Shapiro | March 01,2015
This special report examines the fallout from Marriott Hotels' recent attempt to block some attendees from setting up personal Wi-Fi hot spots in meeting space at one of the chain's properties.

Breaking News

Fairmont Hotels to Purchase Grand Del Mar in San Diego

by Michael C. Lowe | March 27,2015
The 249-room property will be rebranded as Fairmont Grand Del Mar.

Renovations Complete at Omni Hilton Head Oceanfront Resort

by Sarah J.F. Braley | March 27,2015
All 323 suites were redone in the $17 million project.

Hyatt Convention Alliance Aims for Multiyear Bookings

by Michael J. Shapiro | March 27,2015
Ten large convention hotels team up to ease sharing of group logistics.
Airline Industry

Following Germanwings Crash, Foreign Airlines to Require Two Crew Members in Cockpit

At least four airlines have announced new rules.

U.S. Travelers Would Pay More to Improve Air Travel Experience, Survey Finds

The U.S. Travel Association advocates an update to the Passenger Facility Charge.
Business Travel

Double-Digit Business Travel Growth Expected in China Over Next Two Years

The country will be world's largest business travel market by 2017, per GBTA survey.

Amex Adds New Flight-Tracking, Communication Tools to AX Connect

Travel managers now get near real-time fight updates.

CLIA Reports Record Cruise Passengers, 22 New Ships, in 2015

More than 1,000 ports of call will be offered this year.

CLIA Launches Executive Search for New President and CEO

Current head, Christine Duffy, leaves the organization this week.
Convention and Visitor Bureaus

Florida Welcomes Record 97 Million Visitors in 2014

This is the fourth consecutive record year, according to Visit Florida.

New York City Welcomed Record Number of Attendees, Visitors in 2014

More than 56 million people came to town.
Destination Management

Global Events Partners Closes Seven DMCs

Company wants to return to original model of representing independently owned destination management firms.

Gilligan, Delaney to Leave Ovation Global DMC

The industry veterans will establish a destination consulting firm.

Bankruptcy Judge Rejects Opposition to $82 Million Deal for Atlantic City's Revel

The sale could be approved at a hearing set for April 2.

First Casino Resort in Massachusetts, MGM Springfield, Breaks Ground

The $800 million project includes a hotel, spa, bowling alley and movie theater
Green Meetings

Fairmont Achieves CO2 Reduction Target

The lodging company has met the goal set forth by the World Wildlife Fund.

Green Venue Report Shows Solid Efforts by Centers, Little Interest From Planners

Inaugural study evaluated 16 convention centers in North America.
Hotels and Resorts

Fairmont Hotels to Purchase Grand Del Mar in San Diego

The 249-room property will be rebranded as Fairmont Grand Del Mar.

Renovations Complete at Omni Hilton Head Oceanfront Resort

All 323 suites were redone in the $17 million project.

IRF Announces New Goals, Management

Vision2020 outlines changes including more education, switch to Coulter Nonprofit Management.

Industry Veteran Donna Chrobak to Lead Incentive Marketing Association

The former owner of DCI Incentives will run the organization and its eight strategic groups.
Industry Associations

PCMA Names New Chief Financial Officer

Arlis Whalum will play a key role in the organization's strategic planning.

ASAE Recognizes Four Leaders in 2015 Class of Fellows

The program looks at individual accomplishments in the association industry.
International Travel

U.S., Canada Offer Customs Preclearance at Land and Water Crossings

The law would create more efficient travel flow at borders.

Cancún, Riviera Maya to Change Time Zone Feb. 1

The state of Quintana Roo will jump ahead from Central to Eastern time.
Meeting Venue

Expansion Plans Move Forward at Los Angeles Convention Center

The project will add 870,000 square feet of space to the facility.

Spokane Convention Center Completes $55 Million Expansion

The complex added 91,000 square feet to the existing building.
Meetings Technology Launches Search Portal for Meeting Space

The network offers on-demand bookings for venues in 40 countries.

ON Event Services Acquires Staging Directions

The two Atlanta-based A/V and production specialists are a natural fit.

Bahamas Changes Hotel Tax to a Value-Added Tax

Guests now will pay a 7.5 percent VAT on rooms.

France Drops Plan to Raise Hotel Tax

Proposal would have added up to 10 euros per night, per stay.

Switzerland-based MCI Group and Virgina-based Coulter Join Forces

The merger will help MCI grow its U.S. presence.

Spear One Reviews Caribbean and Mexican All-Inclusive Resorts

The meeting and incentive firm has rated and ranked the regions' top properties for group events.
Trade Shows

CEIR Releases Studies on Exhibition Organizers' Use of Data

The two reports are available for download on CEIR's website.

New York Gov. Cuomo Unveils Plan for Rail Link to LaGuardia Airport

Project would cost approximately $450 million and take five years to build.

Bike-Share Program Launches in Seattle

Pronto offers 500 bicycles and 50 stations.
Travel Management

GoldSpring Consulting Acquires Management Alternatives

Will Tate will become a partner with GoldSpring.

Travel Manager Salaries Increase, Says Survey

The average respondent base salary was $93,937.

Labor Board Rules Against Philly Teamsters, Carpenters

The board will not take any action against the Pennsylvania Convention Center Authority.

Labor Unions Express Support for Pa. Convention Center Board

The four signing unions are committed to the new work rules.


Quick Chat With Cate Farmer

by | March 01, 2015
The general manager of the soon-to-open Margaritaville Hollywood Beach Resort in Fort Lauderdale sums up her property's philosophy toward groups.


Planners Hate Paying for Wi-Fi

We offer statistical proof that meeting planners hate paying for Wi-Fi in hotels.

Planners Sound Off on Hotel Wi-Fi

What's wrong with the current state (and cost) of connectivity?

How Helpful Are Online RFPs?

What do planners think about online requests for proposal? Our latest poll reveals all.

What You Hate About eRFPs

Planners sound off on how the process could be improved.

News Analysis

Starwood Shakes Things Up

The hotel chain looks to the future after the resignation of CEO Fritz van Paasschen.

New Deal for Atlantic City's Revel?

Just days after a second agreement to buy the shuttered casino resort was voided, a new deal -- with the same buyer -- was announced.

Best Destinations for Free Hotel Wi-Fi

Here are the top cities in the United States, and around the globe, for complimentary Wi-Fi in hotel rooms.

Bullish on Cuba

The incentive industry finds much to get excited about with a thaw in the U.S.-Cuba relationship.