by Loren G. Edelstein | February 17, 2017
Delta is introducing complimentary meals on some of its longest domestic flights, including transcontinental routes between New York's JFK and both Los Angeles and San Francisco. The airline will be the only U.S. carrier to offer complimentary fresh meals from nose to tail on select coast-to-coast routes.
 
Beginning March 1, Delta will offer complimentary meals in the main cabin on flights between JFK and LAX and SFO. On April 24, the airline will expand complimentary meals to 10 other major domestic markets from Seattle, New York, Boston and Washington, D.C.
 
The enhancement is part of Delta's ongoing multimillion-dollar investment in the on-board customer experience that includes upgraded main cabin snacks, higher-quality blankets, new food-for-purchase options and free inflight entertainment. Coach-class customers on long-haul international flights also are offered complimentary beer, wine and spirits, as well as sleep kits.
 
Delta's new meal program will feature a variety of options for customers depending on the time of day of their flight. For breakfast and lunch, flyers will be able to choose from three meal options. For overnight flights, customers will be offered a breakfast bar during the pre-arrival beverage service.
 
Following the March 1 launch on routes between JFK and LAX and SFO, the menus on all 12 routes will be refreshed often to support the airline's focus on offering innovative, seasonal and locally sourced food and beverages.
 
"We are all about making our main cabin experience the best it can be for our customers, and offering free, high-quality meals is a big part of that experience," said Allison Ausband, Delta's senior vice president of inflight service. "When we tested this concept, our customers loved it and appreciated it, so we are implementing it in our most strategic markets."
 
Customers seated in Delta Comfort+ will enjoy a pre-arrival snack basket, which will be included on all 12 routes, and complimentary beer, wine and spirits for customers 21 and older. Additionally, a mid-service frozen Greek yogurt bar will be offered in Delta Comfort+ on flights from JFK to and from LAX and SFO.