by Michael J. Shapiro | July 13, 2017
Airbnb is expanding its relationship with Concur to add its listings to the Concur Travel platform. While Concur Expense already can process Airbnb listings used for business travel, soon travelers will be able to see Airbnb options alongside hotel choices in their search results - as long as Concur clients opt in for that functionality. The listings will go live in the coming months, according to Airbnb.
Concur clients will be able to select the Airbnb listings but not actually book in the Concur platform; when business travelers are ready to book, the link will port them to Airbnb's site to do so. Once the lodging is booked, however, the traveler will be returned to the Concur Travel platform, with an itinerary that's populated with the Airbnb choice and the ability to import that expense into the appropriate Concur report.
Airbnb already is seeing interest from companies such as Autodesk, Box and Salesforce for the new functionality. "They've shared valuable feedback with us," an Airbnb blog post reads, "noting the integration will increase efficiency by providing a way to compare Airbnb listings side-by-side with hotels.... There's no better way for us to provide this experience than via working with Concur. Concur customers include 70 percent of Fortune 100 and 500 companies."
According to Airbnb, the number of business trips that involved Airbnb lodging tripled in 2016; nearly 15 percent of nights booked on Airbnb are for work. Just how much of that business is booked according to corporate travel policy is unclear, but with this new functionality, corporate travel managers will need only to opt in to bring Airbnb into their programs.