by Michael J. Shapiro | March 19, 2014
The Global Business Travel Association on Tuesday released the results of a study, Insight into Hotel Policies and Programs: United States. Among findings in the report, based on a survey of 236 travel managers in the U.S.: More than half (58 percent) of respondents said they have more control over their company's hotel policy than the did a few years ago, and more than two-thirds (70 percent) view their primary program responsibility as driving savings and controlling costs. The vast majority of respondents (91 percent) indicated their company has a preferred hotel program in place, with the average program containing 280 hotel properties. Individual properties account for 69 percent of hotel agreements, while 31 percent are chainwide agreements. When deciding which hotels to add to the program, the hotel's location (85 percent) and the negotiated discount (82 percent) are the most commonly cited factors. When selecting midpriced hotels, the three most common amenities considered are free Wi-Fi (98 percent), free breakfast (83 percent) and on-site parking (76 percent). Choice Hotels was the corporate sponsor of the research. An overview of findings will be presented in a free GBTA webcast, "Selecting Preferred Hotels: What's Most Important?" on Thursday, March 20, at 2 p.m. EDT. The study is available free to GBTA members at; nonmembers can purchase the study by emailing