Expert Advice

Fighting the Good Fight

by Steven Hacker, CAE | July 01, 2017
Many occupations in the United States have become easier thanks to a combination of mechanical devices, processes and labor laws.

Tech in the City

by John Conroy | July 01, 2017
With a few mouse clicks, you can find yourself strolling through historic Union Station in downtown Los Angeles. Click again and you’re touring the Warner Bros. Studio backlot in Burbank.

Rolling Up the Welcome Mat?

by Ann Shepphird | July 01, 2017
On January 27, six days into the Trump presidency, an executive order was signed that banned U.S. entry to citizens from Iraq, Syria, Iran, Libya, Somalia, Sudan and Yemen for 90 days.

The Not-So-Lonely View From the Top

by Jennifer Lee | July 01, 2017
In recent years women have celebrated a number of significant achievements, particularly in the area of leadership. Slowly but steadily, glass ceilings are shattering.

State of the Trade-Show Industry

by Steven Hacker | June 01, 2017
The performance of industry trade shows today nearly always mirrors the state of that particular industry.

Smaller Centers

by J.D. Brown and Margaret Backenheimer | June 01, 2017
Convention centers with attached hotels appeal to many association event planners because they offer everything essential for big gatherings, from guest rooms for sleeping to ample ballroom and banquet space for schmoozing. And while these venues also welcome small to mid-size meetings, groups of this size may feel insignificant or out of place amid so much space, which is why planners often take pains to seek out sites dedicated to smaller functions.

Creative Uses of Social Media

by Steven Hacker | May 01, 2017
If you believe that using social media creatively just means describing your association’s upcoming event on your Facebook page or tweeting messages about it, it’s time to open your eyes and your mind to a whole new world.

Global Meetings

by Allan Lynch | May 01, 2017
Holding or attending a meeting outside the United States has become an increasingly valuable experience in the competitive world economy.

Competing With Masses of Free Content 2017

by Ryan Graham | May 01, 2017
With so many organizations and companies requiring mandatory certification nowadays, it probably doesn’t come as a surprise to learn that the online learning market is saturated with competition for these services as entrepreneurs jostle to take their own slice of the online learning pie.

Building a Positive User Experience

by Danielle Cooley and Jason Stone | May 01, 2017
When most people hear the phrase “user experience,” they think of a website’s visual design—the typography, font, colors, style and other elements that are aesthetically pleasing for the visitor. While important, these items are just small pieces of the user experience, or “UX.”

The Latest in Employee Retention Strategies

by Steven Hacker | April 01, 2017
Change is both exhilarating and terrifying for most people, and the same holds true for associations. In these times, when the pace of change is accelerating, it can frequently cause significant stress and instability.

Family Matters

by Rachel Carter | April 01, 2017
More than ever, people want it all—and the same goes for meetings and conferences. Some attendees want to combine business and pleasure by bringing their families along, which leaves planners looking to create an agenda that appeals both to those who will have kids in tow and those who won’t.


site selection Nassau Bahamas Baja Mar Grand Hyatt

by Allen J. Sheinman | September 01, 2017
Scott Allen, GM at the new Grand Hyatt at Baha Mar in Nassau, the Bahamas, tells of his personal favorite spots to relax at the hotel.


30 Seconds to Smart: Meeting Planners’ Favorite Shoes (Video)

We asked planners about their footwear decisions when at conferences and trade shows.

30 Seconds to Smart: What Planners Want From a Hotel Room (Video)

We asked planners what’s important when they’re staying at a hotel.

How Low Will Planners Go?

New research finds two-thirds believe meeting buyers are guilty of shady practices.

Fam Trip Abuses and Other Ethical Lapses: Tell Us More!

Following are verbatim comments from respondents to our recent poll on planners’ business practices — and questionable ethics.