Almost half of U.S. business travelers (48 percent) have used extended-stay accommodations in the past 12 months when traveling internationally for business, according to research from the Global Business Travel Association Foundation. The study, titled Extended Stay Accommodations: Awareness, Supply and Demand,
surveyed 1,000 business travelers on the topic.
The study defined "extended stay" as a room, house, or particular type of hotel room commonly used for either short or long-term stays, generally with kitchen facilities and other residential-type amenities. Extended-stay hotels, both furnished and unfurnished corporate housing, and "sharing-economy" rental sites all fit the definition.
Nearly three-quarters (72 percent) of Millennials (ages 18 to 34) used extended-stay accommodations for international business travel in the past year, by far the most likely demographic to do so. Nearly half (48 percent) of Gen Xers (ages 35 to 54) did so, and only 26 percent of Baby Boomers (ages 55 and up) booked extended-stay accommodations in that time period.
Fully equipped kitchens were the biggest draw for booking such accommodations, according to 45 percent of respondents, followed by additional amenities (40 percent) and the residential feel of such properties (36 percent). On the flip side, common challenges included minimum-stay requirements (29 percent), limited number of accommodations (21 percent) and lack of reviews from previous guests (20 percent).
Sixty percent of extended-stay users said they booked the lodging themselves, and of those, 41 percent did so using an online travel site such as Expedia, Orbitz or Priceline, and 38 percent booked directly through the lodging company's website. Fewer than one-third (30 percent) booked using their company's online-booking tool, which could raise questions about how many such stays fall outside of corporate travel policies.
Interestingly, nearly all (91 percent) of those traveling internationally for business reported being satisfied or very satisfied with their lodging experience, regardless of what type of accommodations they booked. When drilling down to satisfaction levels at different types of extended-stay options, extended-stay hotels experienced the best satisfaction ratings overall, with 94 percent of travelers being very satisfied or satisfied. Corporate furnished accommodations were a close second (87 percent), and accommodation rentals (Airbnb, FlipKey, Homeaway, etc.) were third (74 percent).
The survey, which was funded by the corporate extended-stay booking-platform WWStay, is available free to GBTA members at hub.gbta.org or may be purchased for $499 by contacting email@example.com