by Sarah J.F. Braley | July 30, 2014
Using mobile devices, tablets and computers, guests at Hilton Worldwide hotels soon will have the ability to check-in and choose their exact room from digital floor plans, as well as customize their stay by purchasing upgrades and making special requests for items to be delivered to their rooms. By the end of 2014, the technology will be available at more than 4,000 Hilton Worldwide properties across 11 brands in 80-plus countries via members' Hilton HHonors accounts. "For nearly a century, our guests have counted on us to consistently deliver exceptional experiences around the world, and in today's digitally connected culture, that means providing them with more choice and control over their hotel stay through technology," said Christopher J. Nassetta, president and chief executive officer, Hilton Worldwide.