Palladium to Rebrand Riviera Maya Resort and Upgrade 12 Properties
Spanish hotelier Palladium Hotels & Resorts will invest US$21 million to upgrade a dozen properties in the Dominican Republic, Jamaica and Mexico. The move is part of an effort to improve quality and consistency across the company's Caribbean and Mexico portfolio.
Nearly a quarter of the investment is earmarked for upgrading food-and-beverage offerings at the resorts. Specific initiatives include better steak quality, in particular using angus and cowboy cuts; better food quality at all buffets; and stocking higher-quality liquor brands, which will soon include Absolut vodka, Bombay Sapphire gin, Courvoisier liqueur, Don Julio tequila, Havana rum and Stolichnaya vodka.
The hotelier also will increase the number of staff at all 12 properties in the region by 13 percent over 2016. Palladium additionally has named hotel veteran Bernard Wyss to THE newly created position of director of innovation and product development. He will oversee quality and consistency at these properties, as well.
Technology improvements across the portfolio will include an improved app, better WiFi bandwidth and better surround-sound systems at the pools.
In Mexico, Palladium will rebrand the Grand Palladium Riviera Resort & Spa to become an extension of the Royal Suites Yucatán by Palladium, an adults-only, all-inclusive luxury resort that currently has 130 suites. Once renovated, the property will offer 454 guest rooms, 108 of which will have swim-up pools. There will be a new adults-only Beach Club, four à la carte restaurants and a cabaret restaurant with nightly entertainment.
The current Grand Palladium Riviera Resort lobby will become a new lobby for the Royal Suites; hotel services for current guests of the Grand Palladium will be available at the adjoining Grand Palladium White Sand, Colonial and Kantenah lobbies. The rebranding project will begin June 1 and wrap up some time in late fall.
Renovations will soon be underway as well at the Grand Palladium Punta Cana Resort & Spa in the Dominican Republic. Select guest rooms and lobby restaurants will be upgraded, and work should be completed this November.
Following the renovations, there will be a total of 10 Grand Palladium Resorts & Spas and two Royal Suites by Palladium. The properties are located in the Riviera Maya and the Riviera Nayarit, Mexico; Punta Cana, Dominican Republic; Montego Bay, Jamaica, and Bahia, Brazil.