by Sarah J.F. Braley | September 15, 2010

A new survey on technology and travel produced by American Express Business Travel and the Institute of Travel and Meetings explored technology as both an alternative to and an enabler of travel. While the 150 travel buyers and 230 senior business travelers surveyed agreed that new communications methods are the norm for the majority of internal meetings, only 22 percent of the travelers said videoconferencing allows them to influence, negotiate and maintain important relationships. Among other findings, 48 percent of the travelers said ROI from face-to-face meetings is significantly higher than when conducting such meetings electronically. The full findings are available at, a new website from Amex that walks users through scenarios that show the cost savings, productivity savings, and more for technology use in meetings and travel.