by Loren G. Edelstein | August 30, 2010

Dr. Lalia Rach, professor and founding dean, Tisch Center for Hospitality, Tourism and Sports Management at New York University, will lead a keynote discussion and live webcast on Monday, Sept. 13, from 8:30 am to 9:30 am EST, in conjunction with M&C's inaugural Interact event at the EPIC Hotel in Miami. During her presentation -- "Are Your Ready for the Turnaround?" -- Dr. Rach will share her unique and timely perspectives about global growth, demographics, customer service and other factors that will influence our business in the near future. To register for the free webcast go to (Note: Registrants may also choose to view an archived version of the live webcast at their convenience.) After the webcast, participants will be encouraged to visit Interact's online platform, where meeting planners can read supplier information, watch a video or slideshow, examine facility floor plans, send an RFP or e-mail key contacts for further details. Qualified meeting planners who would like to attend the two-day Miami event can find details and registration information at