by Morton D. Rosenbaum | September 01, 2005

Hurley and Juliano move up the SmithBucklin ranks
Ellie Hurley, formerly senior coordinator of the convention and trade show services unit for Chicago-based association management company SmithBucklin, was promoted to the position of manager. Perry Juliano, former manager for the unit, has been appointed senior manager.

Susan Babich has been appointed director of national accounts for the Sacramento (Calif.) Convention & Visitors Bureau. Faye Pastor comes on board as director of national accounts, Eastern region, and Jonathan Wiser is the new director of convention sales. 
Rachel Benedick is the new director of convention center sales for the Denver Metro Convention & Visitors Bureau. Melanie Donahue has been named executive meetings manager for the CVB.
Rick Blackburn has been appointed director of sales and marketing for the Ritz-Carlton, Lake Las Vegas. 
Leigh Forrester, based in Atlanta, and New York City-based
Margie McCartney both have been named directors of national accounts for PRA Destination Management Inc.
Joseph Fuentes has been appointed senior sales manager for the San Jose (Calif.) Convention & Visitors Bureau. Tammy J. Johnson is now national sales manager for the Midwest.
Richard Harper is now vice president of sales and marketing for Las Vegas’ Mandalay Bay Resort and Casino. 
Marjorie Lane has been named regional sales director for the Washington, D.C., area for Rosen Hotels & Resorts in Orlando. 
Gregory Leinweber is the new director of sales for the Mansion on Forsyth Park in Savannah, Ga.
Roberta Rinker-Lukoff has signed on as vice president of sales and marketing, North America, for Conrad Hotels. 
Gary Musich was named vice president of convention development at the Atlantic City Convention & Visitors Authority.
Rob Stirling has been named director of sales and marketing for Grand Del Mar (Calif.) Resort & Spa.

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Holly Cheek"If I’m about to finalize a date, I tell my meeting host exactly what the cancellation clause is."

As senior corporate meeting planner at York, Pa.-based Dentsply International, Holly Cheek and her staff of two handle roughly 50 trade shows and 40 corporate meetings a year for the dental supply company.

What has been your greatest triumph there? I’d say our customer meeting. When I started this job in 2000, we were lucky if we could get 60 attendees. We worked hard on bumping up the location, though, as well as the program, and cultivating awareness. Now it’s quite the talk of the industry. Our customers have been calling us, asking when the meeting is. We’ve got 140 attendees coming this year. That feels good.

What’s the toughest part of planning? Dealing with the last-minute changes that come up. I can be three weeks into planning a meeting over a confirmed set of dates, and all of a sudden the person I’m planning it for says we’re meeting one month later instead, or the meeting that was designed for 50 attendees is changing to 240. Your workload gets doubled, maybe tripled, and it can throw you totally off course.

And how do you get back on? Well, you do have to keep the communication open. If I’m about to finalize a date, I tell my meeting host exactly what the cancellation clause is. And if a change is going to push my team behind a week, I make sure my host is very clear about that.

So what’s the dental insurance like? Oh, it’s fabulous! We don’t pay a dime!