by Sarah J.F. Braley | May 01, 2007


Felsher joins George P. Johnson

Louise M. Felsher, CMP, CMM, has taken a position as senior event operations manager with George P. Johnson Experience Marketing in San Carlos, Calif. Her new duties have her overseeing the operations team for GPJ’s technology conferences. Felsher previously worked as a marketing event consultant.

Gordon takes sponsorship role at Global Executive

Beth Gordon has been appointed director of sponsorships for The Global Executive in Ridgefield, Conn., an event logistics, management and marketing company. Gordon previously was director of sales for the World Shoe Association.


The 300-room Liberty Hotel, Boston, set to open this summer, has filled three sales positions: Alexis Anninos is associate director of sales, Jessica Keohane is sales manager, and Jessica Feldman is sales and marketing coordinator.

John Bettag, CMP, has been promoted to vice president of association markets for Twinsburg, Ohio-based Experient, a third-party planning firm.

The 2,019-room Hyatt Regency Chicago has named Jerry Gibson as vice president/managing director, and Patrick Donelly as general manager.

Andrew J. Fersch has been appointed director of hotel and casino group sales for the 1,941-room Cable Beach Resort & Crystal Palace Casino, Nassau, Bahamas.

Kevin Kamenzind has been named senior vice president of sales and marketing for the Greater Phoenix Convention & Visitors Bureau. Donn Oswald has been promoted to associate director of sales.

Lance Koenig is the new national sales manager for PRA Destination Management New York.

Jim Mauer has been named general manager of the 637-room Harbor Beach Marriott Resort & Spa. An extensive renovation of the property begins in July.

Robert J. Newman has been appointed general manager of the 334-room Ocean Edge Resort & Club in Brewster, Mass.

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Norman Ford

“My technical background
helps me analyze problems, because
I learned to get to their roots.”

Norman Ford, director of business and operations for the Vicksburg (Miss.) Convention Center and Auditorium, is the new president of the board for the Association for Convention Operations Management. Before joining the 50,000-square-foot convention center, Ford worked at a nuclear power plant.

How does somebody with a degree in nuclear engineering become a venue manager? I was unhappy. I also have a business degree and wanted to use it, so I readjusted my schedule and changed professions.

What about nuclear engineering informs your job at the convention center? An engineering background helps me understand the technical operations of the building, the lighting, the software systems. My technical background helps me analyze problems, because I learned to get to their roots. The nuclear part helps me study problems thoroughly before going after them with a solution.

What do you hope to achieve as president of ACOM? I want to continue to increase our membership and develop chapters around the country. We also are laying the groundwork to work with students around the country, to offer internships and mentorships. I want to help members energize themselves and their employees. We have a real excited board, and I want to foster that.

How has ACOM helped you? Through ACOM I have gained contacts in convention and visitor bureaus and hotels around the country. It’s a big relief to know there are very few problems that nobody has faced before.