by Loren G. Edelstein | August 01, 2013

The recent decision by the 2,000-room Hilton New York Midtown to discontinue room service (click here for more) generated lots of buzz among meeting professionals. This month's survey offers a closer look at how important that amenity is to those who use full-service properties for their groups. For 28 percent, such a move would be a deal-breaker; another 44 percent would be less likely to book a full-service property that didn't offer room service. For respondents' additional thoughts on this hot topic, go here.