69% say an on-site grab-and-go food outlet would satisfy their needs if room service was not offered.
21% report that many of their attendees rely on room service.
69% say the on-site planning staff always or often relies on room service while running a meeting.
28% don't consider the availability of room service -- or lack thereof -- to be an important factor in the selection process.
The recent decision by the 2,000-room Hilton New York Midtown to discontinue room service (click here for more) generated lots of buzz among meeting professionals. This month's survey offers a closer look at how important that amenity is to those who use full-service properties for their groups. For 28 percent, such a move would be a deal-breaker; another 44 percent would be less likely to book a full-service property that didn't offer room service. For respondents' additional thoughts on this hot topic, go here.