by Loren G. Edelstein | April 01, 2013

Survey respondents were anxious to tell us more about what they like -- or loathe -- about being meeting professionals. Here are some verbatim comments. Click here to see the rest of M&C's results from this survey.

What do you like best about your job?
• Independence
• Job security
• I love what I do -- the variety, the challenges, the opportunity to travel.
• Working with various clients
• The company mission is above reproach.
• The variety of the meetings we have and serving our members
• Using my skills and good connections with customers
• Flexibility and working with little or no supervision
• I am passionate about what I do and I am challenged to learn more, do more, which I enjoy.
• Travel, and the people I work with
• Salary and benefits
• Travel, creativity, being the point person at high-level events and managing large projects with a big organizational impact
• Every day is different. We are in the "idea business," and people will pay very well for brilliant ideas.
• The members of the organization
• Variety and freedom to plan and execute plans
• I've been with my company for so long that I enjoy a lot of trust and freedom from my boss.
• Not a 9 to 5 job. Meet many different people due to the travel. Like to travel and see the world. Seen many places that I would never have been able to on my own.
• Ability to travel and be engaged with the industry
• Great, supportive relationships with senior leaders, being recognized as a subject matter expert, visiting places I'd never go on my own
• The ability to have an impact on our mission, and the opportunity to make difference in our profession
• Successful completion of months of planning
• The freedom to be creative and try new and different things. If they work we implement, if not, we don't do them again.
• Clear mission and flexibility to explore new ways to achieve the mission
• Excellent flexibility with work hours and telecommuting.
• All the people, except my boss
• I love looking back on an event or meeting and be able to say "job well done." The challenge of always making the meeting better!
• Flexibility, professionalism and opportunities for self-development
• The people I work with are the greatest asset that we have.
• Encouragement I receive from the president
• Continuous challenges!
• Creative license and general flexibility; they trust me and reward me
• Flexible schedule and the overall friendliness of MOST employees
• I have an amazing staff within my department and a very good general manager.
• I love the variety that my position allows. I'm able to get involved in many aspects of our business.
• The constant new programs we design and execute on for our internal and external clients.
• Great benefits: health care, tuition reimbursement
• I work for a nonprofit, and I love our mission.
• It's unique and never the same two days in a row.
• The actual meeting planning aspect and working with so many different people to build relationships.
• Peers
• The satisfaction of bringing a project home.
• Event management. The appreciation that I receive. Always being validated by my boss. The people I work with. The list could go on!
• Currently not much
• I love that it is corporate meeting planning, so I have pretty good hours and almost never have to work weekends.
• The pace; working with customers to resolve their core issues during our meetings
• There is never a dull moment in the industry.
• I've been here long enough that know how things get done, who to talk with, etc. I have formed good bonds with co-workers.
• I enjoy the work itself. Planning conferences around the world is hard work, but also rewarding.
• Fast pace and ever-changing environment
• It is a joy and a blessing to do what I do.
• I have the opportunity to use all skills gathered through a lifetime of work. I meet and work with very interesting people, and every day is different.
• My former enemies (competitors) are now my friends.


What do you like least about your job?

• Being home based
• Workload
• Paperwork
• Uncertainties that occur on a regular basis
• I'm too busy! I could work 24/7 and still have work to do!
• Low salary
• Under-utilization of experience/skills; Lack of support and understanding of management of the value planners bring to the organization
• Environment, very poor morale and high turnover, poor benefits/pay
• The occasional early, early mornings
• Administrative tasks
• Unreliable information
• Budgets
• Bureaucracy
• The incredible amount of hours leading up to the show
• Management has a general contempt and distrust of employees with regard to their being able to carry out their jobs. Management has no conscience regarding corporate responsibility and generally does not want to be visible in the public eye. I feel rather ashamed that the company has little social values.
• People who can't think big enough for the job at hand.
• Everyone thinking that he or she knows how to do my job
• It is stagnant. Nothing new....
• Last-minute meetings/changes but that is the nature of job.
• While I'm paid well as compared to other meeting professionals, I am paid less than my "peers" -- other managers in the communications department. Some leaders do not recognize the complexity of the work we do from key messaging, adult-learning outcomes to where's the bus and what's for lunch.
• Not having all the resources I'd like to have so that we could do more for our members. Having to deal with partisan factions in the legislature.
• Management style
• Lack of job security
• Soooooo many meetings....
• STRESS
• The volume of work and the people who aren't as committed
• Policies
• Limited peers to collaborate with
• Autonomy
• Not being given enough time to do a good job sometimes
• My boss
• The up and downs of event planning, sometimes it is so busy (which I love), and sometimes it slows down (least favorite part of my job)
• Poor social recognition
• People waiting until the last minute to do things!
• My supervisor is the thing I like the least, followed by the poor salary and poor benefits.
• Rude co-workers who only think of themselves
• Impossible deadlines
• The non-event-related activities
• Have undertaken administrative assistant's responsibilities when she retired, did not replace admin
• Inexperienced hotel sales associates
• Bureaucracy, which can hinder completing a task
• The politics
• Documentation/reporting
• No benefits, no heath insurance
• Lack of decision-making ability from supervisory staff; lack of potential movement within the organization
• People who know nothing about my abilities pretending they know my job
• Lack of advancement opportunity, department culture is not forward thinking
• Everything
• Unhappy attendees, complainers
• The owner of the company is a very negative, "glass half full" personality. There is no recognition of anything done well -- only a microscope on the negative.
• Not enough travel opportunities
• Workplace drama
• My manager
• I hate being micro-managed and treated like a junior employee. I have been doing this job in other hotels for 30 years and I know what I am doing.
• Supporting people who refuse to follow procedure
• Inflexibility; outdated policies
• Repetition
• Lack of corporate direction
• Entitled customer and employee attitudes
• Management does not value the events department as much as it should
• Lack of clear direction
• Having to be reactive due to poor planning from others
• Co-workers, work environment, not challenging anymore
• The president brought in his "puppets," and no one else can voice an opinion without the possibility of being written up and terminated.
• The only thing I don't like is when we have slow times.
• Management is dysfunctional.
• The idea that everything is an online order, and all those who think they can do job as well or better.
• Overworked; high stress; too many responsibilities
• No face time with customers, just phone and email
• Some of the people that I work with directly, the mundane tasks.
• We have insufficient staffing and service support, but this due to the economy, taxes and current government now in place.
• Telecommuting should be more of an option. Benefits/salaries could be better.
• Taking vacation in August in Florida as the industry's business comes to a halt.
• Overcautious IT rules
• As a meeting planner for a private firm your job isn't always seen as important as other management-type positions.
• I don't do enough of it. I have other job responsibilities, so event planning is no longer my primary responsibility.
• We seem to do the same meetings/shows each year so there's little variety. I am a one-person department so there's no room for growth.
• Dealing with unreasonable exhibitors
• Dealing with complainers
• Doing the same things sometimes becomes mundane
• Have not had a raise in pay in six years.
• The fact I have to survive winter in Chicago
• Often too much travel; stress; management not understanding the amount of work put into events
• Slow period during the summer
• No true "off" time
• Always being connected. I NEVER get away!