Carlson Wagonlit Travel Meetings & Events has expanded its Strategic Meetings Management Solutions team with the newly created role of director, SMM Solutions + Analytics. Melissa Nahama, SMMC, a 20-year industry veteran most recently with Maxvantage, has been hired to fill the new position. "We saw a dramatic increase in requests for SMM design and deployment in 2012," said Kari Wendel, the company's senior director of SMM Strategy + Solutions, "with many organizations tackling meeting registration and venue sourcing. In 2013, we expect many additional companies to follow suit and anticipate that those who have already entered the SMM space to continue to expand their initiatives." The Philadelphia-based Nahama will be key in expanding CWT's SMM practice beyond the Americas.