GroundLink, the growing global, tech-enabled black-car service, is expanding its ability to provide cars within 20 minutes or less of making a reservation in Los Angeles; San Francisco; Miami; Washington, D.C.; and London by the end of this year. These markets are in addition to New York and Chicago, where the short-notice service already is available; it will be expanded to another 15 markets in 2017. GroundLink currently operates scheduled service in more than 100 countries.
"Today, there is no one-size-fits-all solution when it comes to corporate ground transportation," said Liz Carisone, CEO of GroundLink. "With all of the buzz surrounding on-demand ride-hailing services, business travelers want more options. They often still want to know they can reserve a car in advance -- especially to and from the airport, so there is no guess work in terms of car availability and being able to make their flight in time. However, there are also occasions when they want to be able to have access to a car at the last minute. We're extremely pleased to be expanding our near-demand service to the top business destinations in both the U.S. and Europe."
All GroundLink drivers are professionally trained, licensed and insured, Carisone noted. The company also has a stringent customer-data policy to protect consumers, and is PCI-compliant.
GroundLink offers bookings through its mobile app, available in the App Store and Google Play, online at GroundLink.com and through a 24/7customer service center. For full price transparency, customers are able to see the full price breakdown of their trip in advance of booking the ride. Customers also can track their car in real time and communicate directly with their driver. For all airport pickups, GroundLink tracks the customer's flight and automatically adjusts the pickup time based on the flight's actual arrival. Once the ride is complete, customers receive e-receipts, which can now be sent directly to a customer's Concur account for easy expense reporting.