November 01, 2002
Meetings & Conventions: Newsline

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Few Changes in Hotel Security Despite concerns about safety and security, a survey of 2,123 U.S. hotels by Cornell University’s Center for Hospitality Research in Ithaca, N.Y., suggests no significant steps were taken at most properties after 9/11.

The survey, taken in late 2001, found some 70 percent of general managers made no additions to security staffs following the terrorist attacks, while 25 percent did nothing at all to enhance security measures at their hotels.

Overall, luxury and up-scale properties scored highest in safety and security measures. But factors such as room count and location influenced the ratings. For example, airport hotels earned the highest scores on security issues, while resorts earned the lowest.

Researchers also found that 88 percent of properties with 250 or more guest rooms have electronic locks, versus only 19.4 percent of hotels with fewer than 40 guest rooms.

Safety at a Glance

Percentage of U.S hotels with the following measures in place

Type of hotelSprinkler systemsIn-room safety materialsSecurity camerasElectronic locks Luxury 52.2% 99.2% 69.8% 68.3% Upscale 60.3% 99.2% 59.4% 63% Mid-priced 65.4% 87.4% 94.6% n/a Resort 52.5% n/a 62.5% 52.9% Economy 67.1% 69.8% 59.4% n/a Source: The Center for Hospitality Research, Cornell University


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