by Jonathan Vatner | September 01, 2005


What advice would you give
to new meeting planners?

“Check. Double check. And check again. The second rule is, minimize risk.”
David Berwick, CMP, CMM
Director, Destination Services
Mohegan Sun
Uncasville, Conn.

“So many planners treat the people working for them so poorly. You really need to treat them as peers, because we’re all doing the same job.”
Darci O’Brien
Director, Special Events
Fidelity Investments
Boston, Mass.

“You can’t please all the people all the time. It is good to strive for 100 percent happy customers, but there are way too many requests for a ‘hotel room with a great view, away from the elevator, near the ice machine, with hypoallergenic pillows’ to make this an easy goal.”
Rochelle Gordon
Senior Event Planner
Apple Computers
Austin, Texas

“Read. You need to be kept abreast of any industry news as well as learn more about what is happening on the supplier side. The more knowledgeable you are, the more people will want to hear about your ‘expertise.’”
Pamela Wynne, CMP, CMM
Manager, Corporate Meeting Planning
Educational Testing Service
Princeton, N.J.