Meetings & Conventions: Short Cuts July 2002
Short Cuts:BETTER YET
Making a Courtesy Call
The cell phone invasion has spawned a new epidemic of
aggravation. According to a recent survey of 6,000 people by
recruitment company TMP Worldwide, the biggest workplace annoyance
is “irritating mobile phone rings.” How can cell users avoid faux
pas? The Protocol School of Palm Beach, Fla. (www.etiquetteexpert.com), offers these tips for balancing
communication needs with respect for those around you.
Turn if off. When sitting in meetings, a
restaurant or other public location, turn off the ringer and send
your messages to voice mail. Or, use the vibrate function rather
than the ringer. If you receive an urgent call, excuse yourself and
take it in a more secluded area.
Give fair warning. If you are anticipating an
important call, tell your companions in advance that you expect an
interruption. And when it comes, be sure to apologize.
Be quiet. Keep your tone and volume normal.
This helps prevent those around you from being distracted by your
Be discreet. Avoid discussing inappropriate
private matters or sensitive business topics in front of
• Brian Orsak
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