by By Michael J. Shapiro | October 14, 2009

Hyatt Hotels & Resorts launched last week, as well as a set of related resources and tools designed to help meeting planners organize productive meetings. Among the features are an online RFP tool, dedicated meeting advisers and a more customizable catering menu. The Hyatt Meeting Promise guarantees that if any detail of a meeting doesn't meet the planner's expectations, Hyatt will make it right or refund that part of the meeting for future credit. Details and planning tips also are available at the new site.