What's the best gift you have received from a hotel?
"I did an event at the Royal Palms Resort and Spa in Phoenix, back when I was with AEW Capital Management. They had Mexican-inspired guitar music that played lightly in the background in their common areas and rooms after turndown service. I commented to my CSM that I loved the music, and before the event was over, I found a gift bag in my room with a CD of the guitar music, a set of beautiful hand-painted stone coasters and a bottle of wine."
Sarah E. Hamilton, CMP
"After the hotel contract was negotiated and signed, I received a fabulous book on places to scuba dive from the hotel salesperson, who learned through various conversations that I am an avid scuba diver. It was so simple and personal, and it made a lasting impression on me."
Sherie L. Howell, CMP, CMM
A-S-K Associates Inc.
"Not for me personally but for my group, the hotel provided a free reception during our heaviest registration hours. Also, they projected our logo on the lobby floor, which I thought was different -- and nice!"
Director of Conferences
Botanical Society of America