What hotel charge do you find most annoying?
"The most annoying for me are Internet charges in meeting rooms. I just did a meeting where the cost was $1,500 for the first line and $250 to add wireless -- and the bandwidth for the wireless was quite limited. The same hotel has free wireless in the lobby, just one floor below. Yes, I can negotiate free Internet in guest rooms, but for meeting space it is often more challenging."
"My most annoying charge is for ‘dropping the screen' from the ceiling in a meeting room. There is only about five seconds of labor involved in pressing the button to have the screen lowered."
Sherry Benzmiller, CMP
Project Manager/Meeting Planner
Energy Center of Wisconsin
"Here are a few: Charging for Internet in the meeting room and sleeping rooms when the entire property is wireless. Charging to re-key a room. Charging a small group extra for what's normally a prix fixe menu in the hotel restaurant."
Lynne C. Bynder, CMP
Palm Desert, Calif.
For more most-annoying hotel charges, go to mcmag.com/webexclusives.