The Disney Institute, which runs
professional development programs for individuals and groups at the
Walt Disney World Resort in Orlando, has begun offering
open-enrollment programs at the Disneyland Resort in Anaheim,
Calif. Two three-day programs that expose participants to Disney's
best practices, "The Disney Approach to Leadership Excellence" and
"The Disney Approach to Quality Service," are the first be offered
for individual enrollment, as well as groups, at Disneyland.
Participants go behind the scenes at the resorts to meet with
Disney leaders to gain perspective on the company's approach to
management, organization, leadership, accountability and more.