Research
Dealing With Resort Fees
Most planners attempt to waive or reduce the charge
by Loren G. EdelsteinMarch 1, 2012
Just 4 percent
of those who book resorts for groups rarely or never encounter resort
fees, according to a recent M&C Research poll of 144 meeting
professionals. Such fees have become more prevalent in the past year,
according to 57 percent of respondents. Properties typically tack on an
extra $15 to $25 per room night, find 75 percent of those polled; 3
percent are seeing resort fees averaging more than $25.
This is
just one more topic for the negotiating table. In fact, 87 percent have
attempted to eliminate resort fees, and 54 percent have asked that they
be reduced for their groups. The majority of respondents say those
efforts have been extremely or somewhat successful. For more on this
topic, see our cover story, "Fee Factor."
44% are less likely to book a property that is unwilling to reduce or eliminate resort fees for a group.
51% say such fees are a consideration, but overall cost is more important.
5% do not consider resort fees a significant factor in the decision process.
4% rarely or never encounter resort fees.

43% have successfully opted out of services covered by resorts fee in order to reduce the tab.
Source: M&C Research survey of 144 meeting professionals
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