TABLE OF CONTENTS

May 2012

Ferrell Cook

ON THE COVER

Hotels Ramp Up Security

M&C kicks off a special issue on working with hotels with an inside look at how, in an increasingly dangerous world, hotels have stepped up their efforts to keep guests and staff safe.

FEATURES

Boutique Hotels Want Your Meetings

Here's what those stylish, independent properties are doing to sell their quirky charms and roll out fresh amenities in an effort to compete with the big hotel chains for meetings business.

Online RFPs: A Mixed Blessing

The good news is that online requests for proposal let meeting planners petition a bunch of hotels with the click of a key. The bad news: Properties often get inundated with RFPs and have to figure out which ones are worth a response.

What Makes Groups Attractive to Hotels?

To shed light on how hotels deal with requests for proposal, a panel of hospitality executives explains what they look for in an RFP and why they ultimately say yea or nay.

Are Room Blocks Still Necessary?

With the rise of online booking, more independent-minded attendees and other factors, the traditional concept of room blocks is being challenged in ways that promise to transform the way meeting planners and suppliers do business for years to come.

PLANNER BASICS

Why Managers Fail At Job Interviews

Here are the biggest mistakes most managers make when conducting a job interview -- and better questions to ask.

Conducting a Hotel Site Inspection

Smart guidelines for conducting a  hotel site inspection

Your Contract Questions Answered

Our legal expert answers critical questions relating to hotel contracts.

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