Incentive Newsline: ICPA Survey Shows Key Trends

More than a quarter (26 percent) of insurance planners must involve their in-house procurement departments in site selection, negotiations, and/or contract reviews for incentives and meetings. That was one of the findings from a survey of nearly 200 corporate planners attending the annual meeting of the Vancouver, B.C.-based Insurance Conference Planners Association, held in November 2002 in Kissimmee, Fla.
   The survey also revealed more than one-third (35 percent) of planning departments in North American insurance companies saw the size of their staffs decrease in 2003, while more than half (55 percent) reported no change in staff numbers. 
   Among other key findings:
   " Lead times for incentive programs decreased last year for 47 percent of planners.
   " Two-thirds of the survey respondents said a hotel’s recommendation helped them in selecting a destination management company for a program. 
   " Twenty-six percent said price has overtaken service and quality as a primary factor in decision making.