I am fairly certain
that if I visited the office of every meeting planner I know, I
would be hard-pressed to find one without a budget book or
accounting primer within reach on his or her bookshelf. And that’s
as it should be. Solid event budgets are our primary source of
credibility, our selling tool and the blueprint of every event.
Textbooks might show you how to format
a budget, but it’s impossible to create an accurate, viable budget
with textbooks alone. Some things numerically magical can be
learned only through experience. Furthermore, some of us have an
inherent talent for numbers, while others struggle to calculate
vending machine change. Fortunately, those of us who are
technically and/or algebraically slow typically have a sixth sense
allowing us to pull accurate numbers from virtually nowhere.
Therefore, relying on the science alone
and shunning the innate “force” of the budget inevitably will leave
both your face and your balance sheet crimson red.
While I addressed budgeting nuts and
bolts like Generally Accepted Accounting Principles in
M&C’s Back to Basics column last month, this article
focuses purely on tapping into that supernatural insight that
ultimately drew most of us to this industry. Hoping to shave at
least 10 or possibly 20 years off your trials and tribulations, I
have compiled key lessons that I learned over the years, including
several purposefully (and some accidentally) debunked myths.
Let me start by saying that perfect
budgets frolic with unicorns and magical gnomes. Almost-perfect
budgets, while elusive, are realistic and attainable.
In order to master near-perfection,
however, you need to recognize that budgets generally exist in four
major stages, and each phase has its unique strengths and
vulnerabilities.
PHASE I
PROJECTED BUDGETS
Projected budgets are created in order
to anticipate what the event will cost. In addition, projections
function to assist in prioritizing an event’s initial goals and
objectives. For example, many projected budgets will adjust
registration fees, while others might reduce sponsorship goals.
Below-the-line expenses (“optional” program costs such as upgraded
attendee gifts or an additional band playing at the gala dinner)
that may or may not be included in the final program budget would
be shown in the projected budget.
Hazard: Projected
budgets often are used as part of a pitch, either to sell an event
internally or externally. Projected budgets very often suffer from
overly conservative calculations. Either the budget is too low --
driven by concern that high numbers will scare away prospective
clients or senior management -- or it is estimated far too high,
out of concern that it may not include every possible expense.
Myth: “Projected
budgets very often have hidden costs.”
There is no such thing as hidden costs.
A hidden cost is merely a cost you have neglected to include. A
projected budget is often an incomplete budget.
PHASE II
LOCKED BUDGETS
The final projected budget that
everyone agrees upon becomes the locked budget. A locked budget is
also referred to as an “as sold” budget for
independents/agencies/third parties. This budget becomes part of
the contract/agreement that you have with either your internal or
external stakeholders. Even without an accompanying legal document,
such as a memorandum of understanding, you are essentially agreeing
to match or stay under this budget. Most importantly, the final
locked budget represents the blueprint from which change orders
would apply.
Hazard: The locked
budget should not have any “below-the-line” costs listed except
those that will be paid for by another department or individual,
unless these expenses need to be shown for posterity and
accuracy.
Myth: “Locked budgets
do not need to have their formulas checked on a regular basis for
possible corruption.”
Locked budgets might not be as
vulnerable to errors as working or projected budgets, but they
still require regular checks and balances.
ABOUT SLUSH FUNDS
Some planners put reserves in specific line items, others have reserves by category and still others swear by a formal “contingency” line. As long as you know where the slush is, your methodology is driven purely by preference. A good rule of thumb is that your slush fund should be 15 percent of your total spend for a new event and 5 to 10 percent for a repeat event.
Myth: “You don’t need a slush fund if you know how to estimate your line items correctly.” This is far too brazen an attitude at a time when events are planned with minimal lead time and leveraging your contingency plan is the norm, not the exception. -- L.M.F.
PHASE III
WORKING BUDGETS
The working budget is the ever-changing
or active budget that will be adjusted as expenses and quantities
are changed and posted. Classic working budgets are formatted with
the locked budget numbers in an adjacent column, with a third
column showing variances between the two.
It is appropriate to note here that the
working budget will illustrate whether you decide to use cash or
accrual methodology. When done correctly, the working budget is a
real-time snapshot of the event and will show at a glance the
relatively good or bad health of your program. You also should be
able to detect specific problems, such as a shortage of sponsor
revenue, and can work proactively to address these issues.
Hazard: Failing to
update budgets regularly is a common and dangerous pitfall. One of
the best habits you can develop is to enter your actual costs as
soon as you get them.
Myth: “Working budget
numbers do not need to be accurate.” Although they do not need to
be “to the penny,” you do need to be as accurate as possible.
PHASE IV
RECONCILED BUDGETS
Final reconciled budgets will show all
actual costs, as well as variances.
Hazard: Entering final
costs before getting actual invoices. Has the invoice been
calculated correctly? Were you charged tax when you are a reseller?
Jumping the gun leads to errors.
Myth: “It is perfectly
OK to round off numbers.”
It’s only OK if you can count on never
being audited. In other words, use the real numbers.
TRIED-AND-TRUE WAYS TO
SAVE
Savvy meeting
professionals know how to get the most out of a limited
budget. What follows are some planner-tested strategies compiled by
M&C’s editors from various sources.
Venue selection
It might seem cost-effective to save on
travel expenses by keeping as many functions as possible within one
hotel, but in reality, it could well cost more to do so, due to the
absence of competition among venues anxious to snag the business.
Solution: Go off-site; look for more affordable venues within
walking distance of the property.
One good idea is to approach some hip
bars and trendy lounges near the hotel. These venues might be
packed to the rafters on weekend nights but crying out for business
during the week, when they’ll be willing to offer rates at a
substantial reduction for your group.
Travel
Running a series of airport
meet-and-greets can result in a budget-busting tab when it comes to
staffing. Try consolidating the welcomes, and save accordingly.
Note: Bear in mind the pecking order; don’t keep the CEO waiting
for the same taxi as the administrative assistants.
When it comes to ground transport,
beware the ultra-cheap supplier. The low price for that bus could
come at the cost of an engine that hasn’t been serviced for far too
long.
Staffing
Don’t sniff at the seemingly high price
of a hotel’s own audiovisual services. The cost usually is
negotiable, and those experienced in-house staffers are likely know
all the particular eccentricities of the meeting rooms than someone
from the outside.
In general, don’t try to save by
skimping on the on-site staff. Most meetings inevitably will run in
to an unexpected challenge that will require quick thinking -- and
proper staffing. Note: Students from a local hospitality school or
program can man information desks or perform other helpful
functions for as little as $10 an hour.
Decor
Large props tend to drive up costs.
Think smaller. For example, instead of a replica of a battleship
taking up the center of the room, try for more subtle -- and
affordable -- nautical touches via wall and table decorations.
Sometimes simple but well-placed
lighting can accomplish wonders at a far lower cost than props.
Consider a backdrop doused in a luminous primary color to make a
statement.
Another way to save is to share the
cost. Is the venue hosting another event a day before or after
yours? Find out from the hotel whom to contact and try to work out
a way to use the decor more than once; with proper attention the
materials should weather both events well, and attendees likely
won’t be aware of the arrangement.
Food and beverage
Here’s a part of the budget simmering
with simple ways to save. Try any or all of the following
tactics.
* Instead of breakfast and lunch, offer
a brunch. Instead of a full-blown dinner, throw a heavy hors
d’oeuvres reception. But notify attendees of same in advance, so as
not to disappoint.
* Explore per-dozen (or per-platter)
charges for breakfast and cocktail receptions, where per-person
rates can be unnecessarily expensive.
* Work directly with the hotel’s chef
to create appealing menus for your group within a given price
range.
* Find savings where you can. Use
pitchers of water instead of more expensive bottles in the
boardroom, for example.
* Control alcohol costs by limiting bar
offerings to wine and beer, or offer tickets good for two free
drinks instead of having a completely open bar.