Heights of Rudeness

Study shows bad behavior among flyers

illustrationA recent survey of travelers found good manners in short supply, even at 40,000 feet in the air. Excessive cell phone use, seat reclining and loud talking all were common behaviors among 1,300 customers polled by online agency Travelocity.
     Airplane cabins are a free-for-all when it comes to bad behavior, the study showed. Nearly 20 percent of those surveyed gab on their cell phones frequently and continue to do so unless told otherwise by a flight attendant. Keeping conversations brief and speaking quietly is considered “unnecessary” by about 10 percent of those surveyed. To make matters worse: 20 percent admit to using inappropriate language when they feel ticked off. 
     When asked to trade seats with another passenger, nearly half of travelers stay put. Five percent said they are offended by such requests.
     And the next time the passenger in front of you lowers his seat back into your lap, don’t be surprised. A full 33 percent of respondents frequently or always fully recline their seats. “It’s interesting to know that common courtesy toward your fellow travelers can have such an impact on the overall travel experience, and that some are oblivious to their behaviors in transit,” says Travelocity editor-at-large Amy Ziff.