Simply put, a budget
is a list of operating expenditures and their costs, offset by any
income, for a fixed period of time. In practice, however, a
well-designed budget is the most critical tool in a meeting
planner’s arsenal. Not only does it help track and manage the
meeting’s revenues and expenses, it creates accountability,
provides financial control, encourages delegation, enforces
timelines and ultimately results in accurate historical data, which
is critical for planning the next event.
“Most people think a budget is a long
list of things that need to be done. That’s a checklist,” says
Carroll Reuben, CMP, CMM, owner of Rolling Hills Estates,
Calif.-based Meeting Excellence and an industry speaker on the
topic. “A budget is a fluid, working document that is indispensable
to a well-managed meeting.”
Getting started
If the event is an annual one, the
meeting planner will have some sense of income and spend, provided
that there is previous data to go on. For the first-time event,
however, the budget can begin to be assembled only after a number
of key items have been nailed down and a timeline for the event has
been established. To begin:
Know the objective.
This ultimately determines where the dollars will be spent. For
example, if networking with clients is the meeting’s ultimate goal,
then the venue, along with food and beverage, will be the major
expenditures. On the other hand, if it is a training meeting,
rental of meeting rooms and an audiovisual presentation possibly
will be the largest expenses.
The meeting’s objective also
establishes whether the event will generate any income. An
association’s annual conference usually is a major revenue
generator, and managing that income becomes an important factor,
because it will influence the budget’s final profit-and-loss
statement. Most corporate meetings, however, are mandated by
management and deemed a necessary operational expense. As such,
there will be no income section to the budget, and therefore no
profit-and-loss statement will be required.
Know the attendees.
“The biggest mistake most planners make when it comes to budgeting
is they immediately start assigning pricing,” says Bonnie Wallsh,
CMP, CMM, owner of Charlotte, N.C.-based Bonnie Wallsh Associates
and a regular speaker on the topic of budgets for several meetings
industry associations. “Budgeting comes only after you’ve figured
out where attendees are coming from and who they are. If everyone
is a chief executive officer or chief financial officer, then you
know you need to have better quality housing and F&B than, say,
a training session for employees. Likewise, if you are hired to
plan a meeting and you see everyone is flying in from the Midwest,
then hold the meeting there instead of having heavy transportation
costs eat up the budget.”
Analyze the data. By
its very nature, an event’s historical data provides benchmarks for
future planning. Of course, “If there are things that didn’t go
well at the past event, any changes made to correct them, say
hiring a better band, might affect pricing and the whole budget,”
notes Jill Moran, CSEP, founder of JSMoran & Associates, a
Boston area independent meeting consultant and author of How to
Start a Home-Based Event Planning Business (Globe Pequot
Press, 2004). “The final budget you come up with should fit the
expectancy of the meeting.”
Among the questions a planner should
keep in mind when reviewing a meeting’s data: What were the final
numbers for F&B functions, room block pickup and no-shows?
Pay special attention to data on the
final night banquet, which actually can be a revenue generator. The
banquet usually is included in the registration fee, so for every
person who elects not to go, that money can be applied elsewhere.
By such accounting, “One association generated $50,000 in one year
alone,” says Wallsh.
HOW ONE BUDGET GOT OVERHAULED
Last year, Linda Daniel, executive administrator for the Buffalo, N.Y.-based National Association of Independent Lighting Distributors, was attending the annual Affordable Meetings conference in Washington, D.C., when she decided to stop by a session on budgeting. The presenter was Carroll Reuben, CMP, CMM, founder of Rolling Hills Estates, Calif.-based Meeting Excellence and a teacher of event management and budgeting at two California state universities.
Daniel, who has been in charge of the NAILD’s budget for a number of years, was a bit blas} on going in. “I figured that when I left the session, I was heading back to my office to work on the budget, so why not hear what she had to say?” she recalls. “I left there going, ‘Wow. I have to get this under my belt.’?”
As a result, Daniel threw out the old budget for her association’s annual convention and designed a new one, incorporating the principles she learned from Reuben. And for the first time, she says, it became plain to see line items such as where the association was spending its food and beverage allocation and what the breakdown was for the cost to attendees. “We have always known what it costs to put on our convention, but now we have a really clear understanding of where that spend is,” says Daniel. “It was a real eye-opener.”
For future events, the association is considering holding a session highlighting the budgeting process and explaining where the money is going, something that has never been done before. “If we decide we need to raise our fees, we can show the membership where their dollars are going, and that’s really important,” says Daniel. -- C.A.S.
Cost and revenue
centers
Once the meeting’s objective has been
established and any past data reviewed, the next step is to set up
two core categories -- income and expenses. This is where a tool
such as a Microsoft Excel spreadsheet becomes indispensable.
Track revenue. Every
anticipated revenue source should be tracked as a separate line
item, with its own worksheet. These should include advertising,
registration, sponsorships and exhibitor fees. Each source
worksheet should be broken out into as much detail as possible,
which is essential to managing cash flow. “And never round up; work
to the penny,” advises Reuben.
The registration worksheet is a prime
example of where detail becomes critical. Just because 1,000 people
have signed on in the first week of registration for an event with
a fee of $300 per person doesn’t mean that event automatically
generated $300,000 in that period. Registration dollars need to be
tracked in all the varying categories offered, such as partial
registration; student, early bird and on-site registration; and
complimentary registration for media.
“You need to constantly revisit income,
particularly registration, and adjust the numbers as they come in,”
says Wallsh. “This is the only way to capture actual figures for
the next year.”
Establish expenses.
Costs need to be grouped in two categories: Fixed and variable.
Fixed costs are those that remain the same, no matter how many
people actually show up, such as the venue rental and printed
materials for marketing the event. Variable costs are expenses that
will change based on attendance, such as F&B and on-site
printed materials. It’s important to know these two costs while
budgeting, as they will determine the meeting’s break-even
point.
Next, every expense should be given a
separate line with its own worksheet and its own budget. If all the
line items are linked together correctly, they will feed into a
profit-and-loss sheet, which will allow the planner to view the
budget’s bottom line at any period in the planning stage and allow
for adjustments.
The golden rule in creating line items
in a budget, says Carroll Reuben, is never to mix text and data in
a single cell (the term for an entry on an Excel worksheet),
because it will make computing impossible. For example, put the
word tax in one cell and the number percentage in another.
Should the tax on any line item change by the time the event rolls
around, one keystroke will give the new computation.
“Most novice budgeters mix text and
numbers together and then get frustrated when the budget doesn’t
adjust throughout to reflect changes,” Reuben notes. “Don’t bother
asking why. Just don’t do it.”
Be detailed. The more
detail, the greater flexibility one has to manipulate the budget.
Three line items with the greatest potential for loss -- and
savings -- are food and beverage, audiovisual and housing. The more
detailed a breakdown planners can put into the worksheets for these
three areas, the more potential there is to control spending.
Break down the food.
Organize the F&B worksheet by creating a column for each meal
category: breakfast, lunch, dinner, meeting break, reception and
final night banquet. Within each of those, include a separate line
for cost of the meal, tax and service charge. For example,
breakfast might read: meal, $8; tax, $1.20; service charge, $1;
total, $10.20.
Each meal category also should include
columns that allow the planner to calculate the total cost per meal
based on number of attendees, the actual cost per attendee, as well
as the total F&B spend for each day. It should also include a
“no show” line for each meal, which should be filled in right after
each function.
The more detail, the greater the
ability to control the F&B budget by increasing or decreasing
anticipated attendance or adjusting menu pricing. “Food and
beverage is one of those line items that can take a huge swing in
either direction,” says Moran. “The more attention planners pay to
attendance, the better their final guarantee numbers to the
kitchen. And the better chance they have of staying on track and
not wasting money.”
Track housing. “The
negotiated rate might be $100 a night, but not everyone attending
the event is going to be paying that rate,” says Wallsh, who
suggests listing all negotiated room types as separate categories.
That includes lines to track complimentary rooms, room upgrades,
staff sleeping rooms at discount and any rooms purchased at a
different rate for speakers, VIPs, etc. -- as well as all hotel
bill add-ons, such as city, state and occupancy taxes, and resort
fees.
Be clear on A/V.
Because audiovisual companies typically charge by the day, with the
first day being the costliest because it includes setup fees, A/V
charges should be broken down by day. As such, the first day’s list
will include all required items, the number of each needed and the
cost per item. Then, next to each item, calculate how many
successive days that equipment is needed. Broken down this way, the
planner easily can ascertain how the A/V budget was spent and where
the possibility for savings lies by adjusting the meeting’s
itinerary. To figure out how to deconstruct A/V costs, ask the
supplier for a breakdown by day, and structure the budget
accordingly.
Add some padding.
There is no set formula to gauge how much buffer to add to a budget
to compensate for unforeseen or last-minute changes. But most
experts agree, somewhere between 2 and 10 percent makes for a
comfortable safety net. Typical items left off the budget that
affect revenue projections and expenses include registration
refunds, unexpected changes in tax percentages, cancellation
charges and late fees. This built-in contingency fund should be
designated as “miscellaneous,” from which any expense shortfalls
should be charged.
Manage the
timeline
Every item on the budget should be
assigned a timeline, indicating by what date payment is due or
revenues are expected. It also should delineate who on staff is
responsible for coordinating each item and who has responsibility
for approving expenses.
“The timeline is crucial because it
puts the whole budget and event in perspective,” says Gene
Siciliano, founder of Los Angeles-based Western Management
Associates. “It helps you to visualize how each event in the
planning process relates to the next and gets the whole meeting
planning team on one page so they can troubleshoot problems as they
come up.”
The timeline also is essential for the
expense side of the budget, because it allows the planner to track
when monies are due suppliers when it comes to deposits or payment
of a service. “With a formal timeline and a budget projection, it
is much easier to get accounts payable to see why you need X
dollars per week paid out,” says Reuben.
Similarly, don’t be alarmed if the
budget shows monies being paid out before any revenue is generated.
This is typical of association meetings, where the due dates for
supplier deposits arrive before registration and exhibitor monies
begin rolling in.
Final wrap-up
The budget should be finalized once the
hotel bill has been reconciled. Ideally, it would be a plus to plug
in all the actual numbers and run the completed budget the day
after the event wrap-up; in reality, it can take as long as 30 days
for the hotel bill to be reconciled. Still, it is critical to
finalize the budget and generate a profit-and-loss statement,
particularly if there is any income involved and definitely if the
event is supposed to be a moneymaker. Profit and losses should
always be expressed as a percentage of the budget, never a dollar
amount.
Expressing profit as a percentage of
what you spent is a far more valuable reporting tool, according to
Reuben. “It’s the same as telling a hotel that you represent 50,000
room nights a year in business, rather than you put on five events
a year,” she notes.