On the Spot 4-1-2006


What room amenity do you wish every hotel had?
“The number-one room amenity I would like to see is wireless Internet connections in all areas of the hotel and sleeping rooms. It should be provided without cost, although today’s fees are nominal, because this has become the standard way of doing business.”
Maurine Allen, CMP
Achieva International
Dallas, Texas

“I like the complimentary shoe shine. There’s nothing worse than having a presentation in the morning and you have to look all over for a place to have them done. I also appreciate hotels that have nice comforters, high thread-count sheets and important amenities you might forget to pack, such as a toothbrush and toothpaste.”
John Huffman
Director of Sales
Meeting Alliance
Robbinsville, N.J.

“I really like nice shampoo, soap and conditioner, and I prefer designer names like Hermès and Annick Goutal. I think it’s a nice touch to include a loofah sponge, bath salts and an emery board. And hotels get top marks when they provide logoed shoe bags that participants can take home.”
Rich Wise
Wise Incentives
San Diego, Calif.