Meetings & Conventions: Short Cuts June 2000
June 2000
Short
Cuts:On the SpotWhat do you most fear going wrong at a meeting?“Arriving to find out the facility made an error and
does not have my event in their book, even when I have a contract.
We organize thousands of meetings, and this fear becomes reality
about five or six times every year. The way to get around this is
to have a specific person whose sole job is to check and re-check
dates.”
Micheale Hensley
Manager, Facility Planning
American Management Association International
Leawood, Kan.
“That the hotel will not come through at lunch time.
One or two meetings ago, the food and beverage staff forgot to
prepare a planned lunch for 250 people. Luckily for us, they were
able to piece together a deli-style lunch in 10 minutes, and it was
wonderful. For a couple of minutes, however, I was in a
panic.”
Linda Shafer
Meetings Manager
Southwest Oncology Group
San Antonio, Texas
“I always worry the event speaker will be inconvenienced in
some way. This can vary from the speaker being involved in a snafu,
his room reservation being lost or a late arrival due to canceled
flights or wrong directions. My main fear is the embarrassment this
would cause.”
David Schlumper
Program Manager
Serono Symposia
Norwell, Mass.
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