To Trim or Not to Trim

How to cut costs without sacrificing quality

illustrationFor the event on a shoestring budget, a crafty financial shortcut can be a planner’s greatest friend. Like any friend, however, such tricks can turn on the planner, especially if abused.
     “Don’t get carried away with bean-counting,” warns Suzette Eaddy, CMP, director of conferences for New York City-based National Minority Supplier Development Council Inc. If the meeting comes off like a budget affair, she says, and your attendees are unhappy and uncomfortable, a few saved dollars will provide little consolation.
    Need to trim costs without sacrificing quality? M&C asked some sage planners for advice on where to cut and where to leave well enough alone. 

Venue selection
Go off-site.
“Too many times, a planner will keep as many functions as possible within the one hotel to keep travel expenses down,” laments Richard Pollack, president of Dallas-based Rainbow Entertainment. “In the process, though, they can end up spending a lot more by not letting venues compete for their business.” Look for reasonably priced venues within walking distance.

Find a hot spot. Consider trendier lounges and bars that buzz with hip weekend crowds but stay fairly vacant throughout the week. “These places are typically itching for corporate business, or anything that will fill their bar stools on a Wednesday,” says Michael Cerbelli, event producer for Englewood, N.J.-based Total Entertainment,  “and they’ll give you major breaks on the price.”

Never skip the inspection. No matter what the cost of a preliminary checkup, booking a venue sight unseen is never worth the risk, says Primavera Salva, an independent planner in New York City. “A thorough site survey can reveal that you have to change the entire format of the event,” Salva notes. “That’s not something you want to discover the day of your meeting.”
    While it might be difficult to arrange for a free inspection, most venues will credit the cost of that initial stay if the planner decides to book there, according to Pamela Block, CMP, director of New York City-based PHB Events.

Travel
Group the greetings. Consolidating airport meet-and-greets can save a substantial amount in staffing costs, says Ally O’Connor, CEO and founder of Boston-based NXTevent Inc. But keep in mind the status of every passenger as well as the proximity of the hotel.
    “You don’t want the CEO waiting for the same taxi as the intern,” says Linnette Kostel, a planner for Questrians, an events firm in New York City. “And you also don’t want someone waiting 40 minutes for a van’s final passenger if the hotel is only a five-minute drive away.”

Beware the bargain bus. If busing is necessary, Cerbelli warns against being too thrifty. “Sometimes the bargain bus has a bargain transmission,” he warns, “and nothing could be worse for an event than having your party’s bus broken down on the road somewhere.”

MAKE YOUR OWN CENTERPIECES
lanternNever buy centerpieces from a catalog, advises Englewood, N.J.-based event planner Michael Cerbelli. “Not only does buying something generic make you look like everyone else, but you’re probably saving more on shipping charges alone if you get in your car and pick up the items yourself,” he says.
    The local Hallmark (www.hallmark.com), Pier 1 Imports (www.pier1.com) or a crafts supply store like A.C. Moore (www.acmoore.com) might have all the stuff for the makings of a fantastic yet frugal centerpiece. Following are some of Cerbelli’s do-it-yourself suggestions.

Votive Confidence
1. Buy some small wooden boxes, spray-paint them in various colors, remove the lids and turn them upside down. These will function as the bases.
    2. On top of each base, set a glass votive filled with water that has been dyed with food coloring.
    3. Rest some marbles at the bottom of the votives, and scatter a handful of rose petals around the bases. 
    4. Set an orchid atop the whole affair for added elegance.
One of these will suffice for small cocktail tables, but larger tables should be dressed up with six to eight mini-centerpieces. 
    Total cost: $8-$12

Great Lengths
1. Buy vases of varying styles and sizes.
    2. Set eight to 10 bamboo shoots in the vases. Clip shoots to varying lengths, with an average difference of two inches between shoots and a total range of no more than six inches.
    3. For drama, include one peacock feather in each vase.
    Total cost: $10-$20

Held in Suspense
1. Buy a set of Chinese lanterns from the local home store, and hang them above tables, a bit higher than eye level.
    2. For added depth, set a simple tea light on the table directly beneath the lantern to gently illuminate the center of the table and guide the eye toward the focal point above. 
    Total cost: $15-$30 n M.D.R.

Staffing
Invest in people. “Never save money by cutting back on on-site staff,” says Salva. “There always are unexpected changes or challenges that you’ll need to solve immediately, and if you don’t have the support of a strong staff at that moment, you’re lost.”

Go for in-house A/V support. Michelle Bartolone, CMP, president of San Diego, Calif.-based Meeting Sites Pro Inc., warns planners not to be turned off by a hotel’s high asking price for A/V. Not only will properties typically knock 40 to 60 percent off the price in negotiations, but on-site A/V staff are aware of every meeting room’s idiosyncrasies.

Hire locally. Staff the registration desk with local talent. Students from local hospitality schools will man the desk for as little as $10 an hour, says Bartolone.

Decor
Drop the props. While oversize props can do an efficient and easy job of grounding a decorative theme (a tiki hut facade, for example, for an island theme), they can bulk up decor costs at an alarming rate. These items should be among the first to go for planners on a budget.

Go for light. “Saturated lighting transforms a room,” says O’Connor. “Hanging a backdrop and dousing it in red light can be very effective in getting your message across.”

Create focal points. O’Connor recommends spending money on three primary areas: the entrance, the center of the space and the stage. Trimming elsewhere should be fine if the room can lean on these three anchors.

Save the leftovers. Steve Kemble, president of Dallas-based Steve Kemble Event Design as well as the Chicago-based International Special Events Society, strongly urges planners to check if their venue is hosting another event the day before or after yours. If so, consider sharing costs for decor. Attendees will be none the wiser. “You would be surprised at how many people never ask this question,” Kemble says, “and they could have saved tens of thousands of dollars.”

Hire creativity. A creative consultant can work wonders, even on a tight budget, insists Cerbelli. If the cost is simply too prohibitive, he suggests enlisting young talent. “Put a notice up at a local art or fashion school. These kids are looking for just enough income to get through college, and they’ve got some fresh ideas your attendees haven’t seen yet,” he says.

Rearrange and reuse. Kostel attests to the value of a stay-fresh flower, such as roses, for three-day-plus conventions. “With a little creativity, you can put the same flowers out there again and again without anyone noticing,” she confides. For a recent convention, Kostel premiered her plant life to dramatic effect at an evening reception, with each table bearing a different monochromatic bouquet. At next day’s lunch, the same flowers were rearranged into bright rainbow clusters.

Save the balloons for birthdays. “No one in this business should be using balloons,” Cerbelli insists. “Your attendees will come away thinking your event was tacky and low-budget. Balloons are really the poor man’s decor.”

Go for variety. Downgrading linens or centerpieces across the board is a big mistake. A few particularly elaborate centerpieces will lend the entire event a higher level of elegance, and attendees won’t be bothered by table discrepancies.

Ignore the rug. O’Connor says one of the greatest wastes of decor budget is spent on what she calls “fighting the rug.” Even if the venue is carpeted with a complicated pattern, “If you do your part filling the room with tables and people,” she notes, “no one will see it. You can do practically anything in any room, and the rug will disappear.”

Know the crowd. Dianne B. Devitt, CMP, president of New York City-based meeting planning company The DND Group Inc., emphasizes the importance of considering one’s audience. The difference between a general sales meeting and a VIP-only conference, for example, can be crucial. “For the big execs,” Devitt says, “I would never compromise on the linens, or the quality of the food, and things like themed decor would have to take second priority. With a sales meeting, though, more playful aspects like theme might be the most important.”

Food and beverage
Downsize the meal plan. Rebecca Byrne, manager of Sprint’s San Mateo, Calif., briefing center, likes to schedule two- to three-hour meetings between mealtimes to avoid lunch costs.
    For longer events, Richard Pollack notes that three square meals are a thing of the past. Breakfast can be swapped for a late brunch, and dinner can be substituted with a heavy hors d’oeuvres reception. But make sure guests are forewarned; attendees’ stomachs won’t be the only thing grumbling if the affair is a surprise.

Go with a gimmick. At a recent meeting, Byrne set a “kid’s lunch” theme, offering inexpensive cafeteria fare like hamburgers and mac n’ cheese. “You have to be sure you’re working with the right crowd with something like this,” she admits, “but in the end the clients loved it.”

Don’t desert the dieters. While many people on a diet have been known to loosen their standards as well as their belt buckles on the road, neglecting to include low-carb, low-fat and vegetarian selections is never worth the risk.

Buy by the dozen. While per-person pricing might be appropriate for lunch, Pamela Block recommends per-dozen or per-platter charges for breakfast and cocktail receptions. “Sometimes a venue will charge $50 per person for a breakfast,” she says, “and it really is rare for each attendee to eat enough to make that cost-effective.”

Work with the chef. A hotel will always work with a planner on alternative menus, Michelle Bartolone says. In initial negotiations, request three alternative menus in the working price range. Good properties will deliver.

Serve water in pitchers. Byrne suggests replacing individual bottles of water with communal pitchers for boardroom meetings.
Consider a two-drink limit. A cash bar never ruined an evening, sources agree, as long as guests are given tickets good for two free drinks. For further savings, limit bar offerings to beer and wine.

Keep the bars. Planners caution against cutting back on the number of bars set up at the event. “If you whittle the bar count down,” advises Linnette Kostel, “you’ll get saddled with a lot of traffic and a lot of unhappy and impatient attendees.”

Always negotiate. Consider the prices on the catering menu to be merely a starting point for further discussion. Block offers a helpful tip: “If your beverage bill is over $500, you should not be paying for
bartenders.”

Entertainment
Find great unknowns.
“Look for new and up-and-coming groups,” advises Primavera Salva. “Unknown talent can be just as exciting as the usual groups, and much less expensive.”

Accept no imitations. Cerbelli favors unknown bands that have their own sound, rather than fair approximations of a famous headliner. “Low-budget imitation acts usually leave a crowd wishing for the real thing,” he warns.

Beware the best bargains. Occasionally, a planner will have enough moxy to book a legitimate headliner, even on a slim budget. Overly aggressive negotiation, however, can make for something less than a headline performance.
    “If you overnegotiate with an artist, to the point where they sign on just to be done with it, you’ll compromise their creativity and their energy,” advises Ally O’Connor. “You might not get that charisma they usually bring to the stage. And at the end of the day, you won’t get that headliner encore.”

Security
Call the cops.
As long as an event is fairly low-profile and no major world leaders are slated for the speaking schedule, Cerbelli recommends soliciting security from off-duty police force members.
    “If you go to the local police department and ask if anyone would like to watch a door for about $250 a night, you’ll get plenty of takers,” notes Cerbelli, “and they’ll all be qualified.”