Radisson has partnered with Meeting Professionals International to upgrade the education available in the hotel company's Meetings Success program.
Meetings Success now will offer a proprietary certification, gained through completion of six online training modules. By the end of 2015, all general managers and directors of sales at the hotel company's properties are expected to be Meetings Success Certified. The course is open to all hotel employees. The training modules touch on topics including strategic meetings management, business evaluation, negotiation and hosting environmentally friendly meetings.
"This partnership further strengthens our commitment to provide our hotels with learning and development opportunities, so they can in turn provide the best possible meetings experience for their clients," said Richard Flores, vice president of branding for Radisson. "MPI is a leader in the industry and we're confident, through this collaboration, employees will be equipped with the necessary tools and knowledge to ensure every meeting is a success."
"We are extremely pleased to be working with a brand like Radisson, which understands one of the best ways to establish and build long-lasting relationships in the meeting and event industry is to provide exceptional professional-development opportunities for employees," said Stephanie Arehart, senior director of professional development at MPI. "The Meetings Success program will ensure employees understand what they need to do to deliver quality services amid an ever-changing landscape."
Radisson is finishing up brandwide renovations at more than 150 hotels in the Americas, and will have refreshed its entire portfolio by the end of 2015.