Typically lacking amenities such as a restaurant, room service
and meeting space, limited-service hotels long have been fixtures
near airports and office parks. But increasingly they are being
built in downtown markets as an alternative to full-service
properties.
Hilton Hotels Corp. opened 63 Hampton Inn hotels in 2002 alone,
making it the fastest growing segment for the company, said a
spokesperson. Three Hampton Inns will be in Manhattan by the end of
2004; Memphis, New Orleans, Philadelphia and St. Louis are current
urban homes for the chain.
“It’s no secret that limited-service hotels are being planted
close to full-service hotels and benefitting from the overflow of a
convention group or attracting conventioneers with the lower cost,”
said Sean Hennessey, hospitality and leisure consulting director at
PricewaterhouseCoopers. This is affecting cities on several
levels.
In Louisville, Ky., the hotel market has grown over the past
five years by more than 5,000 rooms, every one of them in a
limited-service property. The increase has enabled the city to hold
larger conventions, but the overall hotel package has become less
attractive to meeting planners, said Mark Barnes, director of
convention development at the Greater Louisville Convention and
Visitors Bureau. A market dominated by smaller, limited-service
hotels forces planners to split the room block among too many
properties, he said.
Image is another problem. Cities with mostly limited-service
properties might be perceived as budget locales that will fail to
meet attendees’ expectations, say experts.
Columbus, Ohio, has seen the growth of this sector go unchecked
for years, said Paul Astleford, president and CEO of the Greater
Columbus Convention and Visitors Bureau. While limited-service
hotels have well served local and regional groups, the city needs
another full-service convention hotel to make a national impact, he
said.
But limited-service properties have been known to drive down the
overall hotel rate and also negatively affect occupancy at
convention hotels two big reasons for full-service hotel developers
to look elsewhere.
And with scarce attendees at headquarters hotels, the meeting
planner is hit with attrition charges. “Everyone is wrestling with,
‘How do we get people to stay where we want them to stay?’” said
James Goldberg, partner at the hospitality law firm of Goldberg
& Associates in Washington, D.C. Of course, one way to prevent
painful attrition bills is simply to shrink the room block at the
headquarters hotel, but that could ultimately result in fewer
contract concessions and a higher rate, said Goldberg.
Rather than deny the trend, some groups are including
limited-service hotels in their blocks. “It’s not, ‘Oh, God, we
have to use the Fairfield Inn,’” said a spokesperson for the
Chicago Convention and Tourism Bureau. “Planners are trying to
diversify their options.”
“At the end of the day, the biggest benefactor is the attendee,”
said Joseph Marinelli, director of sales for the Columbus bureau.
“Are larger hotels in a room block going to suffer? Probably. But
the business is still going to the city, and with some forethought,
the distribution of rooms can be very effective for the
end-user.”
• CARLA BENINI and JONATHAN VATNER
What Association Executives
Earn
The gender gap in earnings grows in relation to size
of organization, according to a 2001 compensation survey.
Male CEOs
Female CEOs
Trade association
$136,775
$92,125
Individual membership association
$139,241
$85,204
Total staff size:
2 or fewer
$75,000
$60,000
3 to 5
$95,640
$77,000
6 to 10
$116,550
$108,000
11 to 20
$138,200
$126,000
21 to 50
$201,923
$159,280
51 to 100
$237,900
$145,518
More than 100
$287,600
$249,233
Total annual budget:
$300,000 or less
$67,600
$54,789
$300,001 to $500,000
$75,600
$68,579
$500,001 to $750,000
$90,000
$72,800
$750,001 to $1 million
$102,000
$87,525
$1,000,001 to $2.5 million
$118,800
$112,425
$2,500,001 to $5 million
$170,000
$137,100
$5,000,001 to $10 million
$227,750
$160,585
$10,000,001 to $15 million
$225,994
$171,750
More than $15 million
$285,000
$256,269
Source:
American Society of Association Executives
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