General Manager, Westminster Hotel, Livingston, N.J.
That Michael Polese, general manager of the 183-room Westminster Hotel for the past eight years, is so enamoured of all things tech is the result of a background that includes a stint as support manager/applications trainer for Edison, N.J.-based Ramesys, where he helped implement hospitality technology solutions at more than 60 hotels and military bases around the world. Polese recently took some time out of his busy day to talk with M&C.
What's new at the Westminster? I'm most excited about our recent wireless network upgrade, which now supports maximum speeds of 100 Mbps for downloads and 20 Mbps for uploads. I believe that, today, high-speed Internet access is among the most important components necessary for a well-run meeting, and I recommend planners fully understand their needs in this regard.
What's the best advice you could give a planner? When you come to us -- or any hotel -- on a site inspection, let a savvy hotel representative guide you. Too often I see planners do inspections on their own, in a vacuum, so to speak. You'll get so much more out of the visit with the help of a seasoned professional at the property who can best explain what's possible.
What do you like to do in your spare time? I love the theater and the arts in general, and I recently wrote the music and lyrics for a one-man musical called Picture Incomplete. It was written by and stars my partner, Trent Armand Kendall, and will be playing this month as part of the New York Musical Theater Festival.
How do your musical interests inform your hotel work? Managing the hotel is a lot like theater. It's like being on stage, acting, performing and delivering night after night.
On the Move
Global third-party meetings and incentives company BCD M&I has appointed Lisa Hopkins as managing director, Asia Pacific. She is based in Singapore.
Washington, D.C.-based Destination Marketing Association International has named Cindy Kong, CMP, as director of meetings.
At the 238-room Mission Inn Hotel & Spa in Riverside, Calif., Susan Bellamy
has been appointed social media and marketing manager.
The Detroit Metro Convention & Visitors Bureau has named Bill Bohde
as senior vice president, sales and marketing.Lauren Braxton
has been promoted to sales manager at the 30,000-square-foot Gastonia (N.C.) Conference Center.
At the Asheville (N.C.) Convention & Visitors Bureau, Stephanie Pace Brown
has been hired as senior vice president and executive director.
has been hired to serve as assistant manager for the 521-room Hawaii Prince Hotel Waikiki and Golf Club in Honolulu.
is the new director of sales at the Greater Phoenix Convention & Visitors Bureau.
Toronto-based Fairmont Raffles Hotels International has appointed Michael Glennie
to serve as president and chief operating officer.
has been named director of food and beverage at the 1,572-room Hilton Anaheim (Calif.).
has been named general manager and regional vice president for the 687-room Fairmont Chicago, Millennium Park.
At the 317-room Naples (Fla.) Beach Hotel & Golf Club, Elizabeth Kintzing
(right) has been hired as sales manager and Charles Mullins
has been named director of group sales.
The 182-room Blue Harbor Resort & Spa in Sheboygan, Wis., has appointed Danica J. Potier
as sales manager for the Milwaukee market.
At the 215-room Hilton Carlsbad (Calif.) Oceanfront Resort & Spa, opening this month, Pascal Vignau
has been hired as executive chef.