Meetings & Conventions: Planner's Portfolio June
2001

June 2001
PLANNER'S PORTFOLIO:
TECH FILES
BY Bob Walters
COPING WITH AN ENERGY SHORTAGE
Some steps to take when a blackout threatens your
meeting
As the first rolling blackouts hit California
in January, many planners wondered, “What if that happens during my
meeting?” It’s a smart question, considering some experts have
warned that blackouts might occur around the country this summer as
the air conditioning is turned on. But cool air is only part of the
story.
THE CAUSE
As you log on to the Internet and marvel at its wealth of data,
think about how many servers are needed to hold it all and make
connections from one site to another.
One of the phenomena of the Internet Age is the creation of
server farms buildings housing hundreds or thousands of computers
dedicated to storing Web pages and processing search requests.
These farms have double and sometimes triple redundancy in order to
support the Web’s backbone. One of these farms can consume as much
electricity as 10,000 homes. Cluster several farms in the
technology hotbeds like San Jose, Los Angeles, Austin and
Washington, D.C. and you overload an already taxed electrical
supply. Add in office buildings with sealed windows and constant
climate control, and it’s easy to see where all the power is
going.
ENERGY ESSENTIALS
During a blackout, attempts are made to keep hospitals, airports
and other critical services supplied. All other facilities fall on
the B list.
A blackout can affect air and ground travel. The first
repercussion for your meeting could be that some attendees and
speakers won’t arrive on time, or at all. By how much will this
reduce your pickup for the night? Will you meet your minimum room
block, or will your organization be charged hotel attrition
fees?
Now, suppose the meeting is at a large convention center and the
power goes out for a couple of hours. Suppose this happens during
the last hour of your trade show, right before your luncheon and
keynote speaker.
Your first concern should be safety. You’ll need a contingency
plan to assist attendees in wheelchairs when no elevators or
escalators are running. Consider also those people who might suffer
an asthma attack or shortness of breath when the air conditioning
shuts down.
In our scenario, you might have exhibitors upset at losing that
valuable last sales contact; your luncheon is probably in the final
stages of preparation, and your speaker has no A/V to use for the
presentation assuming he is even at the site.
BEFORE THE DARKNESS
Scouts say it best: Be prepared.
Back-up plans. First, find out in advance what
emergency power-generating capabilities your facilities have. Also
find out what emergency services they are prepared to provide
during a blackout. If the hotel has electronic locks on guest-room
doors, how will attendees get into their rooms if the power goes
out? Are there emergency elevators or other means of moving people
needing assistance?
Save to disk. Nothing is worse than losing
power at registration time or during a technology workshop. Make
backups of all registration information; bring charged extra
batteries for notebook computers and cellular phones. It’s also a
good idea to make sure all presenters have printed handouts so the
show can go on even if a little darkened.
In the registration bag. Flashlights, glow
sticks and glow-in-the-dark badge hangers or holders can be fun
giveaways, and they’ll come in handy if the lights go out. Include
a concise “Blackout Briefing Sheet” in the registration packet that
explains what to expect, where emergency exits are, and some “dos
and don’ts.”
Bob
Walters, based in Fair Oaks Ranch, Texas, is the
founder of Phoenix Solutions and developer of MeetingTrak
software.
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