Hotel Preferences and Peeves

Self check-in, empty fridge are high on planners' wish lists

Social lobbies and wellness offerings are hot trends in the hotel industry, but do these features matter to meeting professionals? Survey says...yes! Among the 231 respondents to M&C's recent poll, 71 percent also favor properties with free, casual meeting spaces. For comments, including top pet peeves about hotel rooms, go to mcmag.com/research.


















What is your preference regarding minibars?

59% Empty mini fridge for guests' use
    
35% Lightly stocked with space to add items

4% Fully stocked, traditional minibar

2% No minibar or refrigerator



How do you feel about a recent promotion that lets guests consume the entire contents of the minibar for an extra $30 per night?

13% Love it!
    
34% Fun idea, but...

53% Recipe for disaster



Which of the following would make you more likely to select a hotel for your group?

71% Casual meeting spaces available free
    
65% Inviting social lobby atmosphere

52% Appealing grab-and-go F&B options

21% Casual meeting spaces for a modest fee



















Which of the following would you like to see become standard in hotel guest rooms?

54% Air-purification systems

51% Blackout shades

40% In-room workout area/equipment

37% Furniture that can be easily rearranged

30% Sound machines

16% Standing workstations

12% Vitamin-infused showers

9% Changeable color lighting

8% None of the above

17% Other*


*For verbatim comments, including planners' biggest pet peeves about hotel rooms, go to mcmag.com/research
Source: M&C Research survey of 231 meeting professionals   




Photograph: (apple)©iStockphoto.com/studiocasper